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Storm Disaster Restoration Cincinnati Ohio

What to Do in Case of a Disaster?

20151204 121952A water leak or mold wreaks havoc on even the smoothest-running household or business. When your stress levels are high, it may be difficult to figure out what to do. The tips on this page will guide you through the recovery process.

DisasterWorks Environmental Restoration professionals are trained to handle any size or type of loss. The team works with you and your insurance company to help you recover while minimizing emotional distress. You can count on the experts at DisasterWorks Environmental Restoration to help you get your life back to normal.

Did you know?

Many items that have been damaged by water or mold can be fully restored with prompt, proper, and professional treatment. The single most important thing you can do to protect your property and belongings is to take immediate action.

DisasterWorks Environmental Restoration is available 24/7 to handle your emergency, so pick up the phone and call 1-800-772-6795 or 937-378-6721 right away. Save these numbers in your contacts to minimize panic in the future.

What to do if you believe there is mold in your home

If you have recently found mold or believe mold to be in your home here are some easy to follow guidelines on what to do next:


  • Have your home tested by a trained professional.  Whether you call an independent mold tester, or have a trained specialist like the ones that DisasterWorks Environmental Restoration Company uses come to test.
  • Go see your doctor if you have been suffering from illnesses that don’t go away, such as allergies, itchy eyes, sore throat, fatigue.  Explain that you have mold in your home so that they can treat you correctly. 
  • Identify the cause of the mold.  Is it a leaky roof?  Sump pump backup?  Leaky wall?  Too much humidity?  Whatever the cause me be, it’s not enough to fix the mold – you need to also fix the cause of the mold.
  • Determine if the mold is severe enough to warrant hiring a professional.  If the mold is only on a small area or an easy to clean surface, then you have a chance to correct it yourself.  Otherwise, let the pros handle it!


  • Try and remove mold that is in your heating or air conditioning system.  Homeowners rarely have the equipment necessary to remove mold from HVAC systems. 
  • Attempt to remove mold without protective gear.
  • Leave mold unattended.  Mold can cause serious health risks and needs to be removed and contained as soon as it is discovered. 

How to Handle Water Damage at Your Business or Home

Mold Remediation5A water emergency may seem like a great inconvenience on the surface, but flooding and leakage can be dangerous, too. Put health and safety first by shutting off power to the entire room(s) or the entire building. Next, follow these do's and don'ts:


  • Turn off the water if possible.
  • Contact DisasterWorks Environmental Restoration to initiate damage control and prevent further damage.
  • Move valuables and heirlooms to a dry and secure location.
  • Set furniture on plastic bags, aluminum foil, or wood shims to protect furniture from wet floors.
  • Lift window treatments, bed skirts, and tablecloths off the floor, and/or move them away from the walls. The same goes for clothing, books, art, and anything else that may absorb water and become ruined.
  • Mop hard floors and blot carpeting with towels to remove excess water. If you have access to a shop vacuum, even better.
  • Run your A/C (at 74°F) and exhaust fans to expedite drying until DisasterWorks Environmental Restoration team arrives.
  • Retain faulty parts (e.g. damaged gaskets) for your insurance claim if required.


  • Don't use electrical appliances or electronics while standing on a wet floor. Prevent shock hazards by turning off the electricity flow to wet areas.
  • Don't turn on ceiling fixtures if the ceiling is wet.
  • Don't enter a room if the ceiling is sagging.